I am Zakaria Bin Abdur Rouf. I am a student of knowledge. I like to help people and know as much as I can.
I an ITIL Expert in the field of Service Management. I like to think, analyze and re-think for the improvement in the arena of technology. Building and playing with software development has been an hobby. Currently I am learning and creating apps with Android.
I am currently working in NovoAir. Previously worked in IBM, one of the best companies in the world. During the year 2012-2015, I was working for Etihad Airways, the national airline of the United Arab Emirates as a Services Officer in IT Service Desk.
My day to day job is to ensure that all IT production services are available and I am responsible for managing the service desk operations that contains mission critical applications and services. I am supporting more than 300 applications and services. I am constantly engaging with the users and vendors to manage the incidents and the requests.
In my leisure time, I like to explore new ideas. I have a keen interest in learning new technologies.
Visit our new service at http://www.fastbikri.com
Visit my developer page: https://play.google.com/store/apps/dev?id=8713255821916123360
Hangman for Android