I am Zakaria Bin Abdur Rouf and I do not know anything. I am still a student of knowledge. One of the purpose of my life is to help people and solve their problems as much as I can.
I am an ITIL Expert in the field of Service Management. I like to think, analyze and re-think for the improvement in the arena of technology. Building and playing with software development has been an hobby. Currently I am learning and creating apps with Android.
I am currently working in NovoAir. Previously worked in IBM, one of the best companies in the world. During the year 2012-2015, I was working for Etihad Airways, the national airline of the United Arab Emirates as a Services Officer in IT Service Desk.
My day to day job is to ensure that all IT production services are available and I am responsible for managing the service desk operations that contains mission critical applications and services. I am supporting more than 300 applications and services. I am constantly engaging with the users and vendors to manage the incidents and the requests.
In my leisure time, I like to explore new ideas. I have a keen interest in learning new technologies.
Visit our new service at http://www.fastbikri.com
Visit my developer page: https://play.google.com/store/apps/dev?id=8713255821916123360
New Projects:
Popular Projects:
Hangman for Android
Read the draft of my upcoming e-book Thinking Small
Scan below QR Code to visit my Play Store. To download QR Code Reader click here
You can ask anything in our new website Ask
Zakaria Bin Abdur Rouf 